Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-family-counseling.denvermentalhealthcare.com (referred to as “Therapy for Family Counseling” or “we”). We are dedicated to maintaining a safe and secure environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA/CCPA) and its updates
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, apps, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before using such external resources.

Data Collection and Processing

We collect several types of personal data as part of providing our services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing transactions, including payment history.
  • Financial Information: This may include bank account details or financial records for billing purposes.
  • Purchase Information: Records of products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  • Location Data: Information about your geographic location, used for service personalization.
  • Feedback and Reviews: Your opinions, suggestions, and comments as a valuable part of our improvement process.
  • Social Media Information: Data obtained from social media platforms when you interact with us on these sites.
  • Product Interest: Information about products or services that spark your interest on our site.

We collect this data through various methods: user inputs, form submissions, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party partnerships.

Cookies and Tracking Technologies

Therapy for Family Counseling uses cookies to improve user experience and gather analytics. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling login sessions.
  • Preferences: They remember settings or preferences you’ve chosen, like language or font size.
  • Analytics: Used to track website usage and gather statistical data for performance optimization.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data based on legal requirements and the purpose of collection. Once the need for processing ends, we securely delete or anonymize the data in accordance with applicable laws. Our retention periods vary depending on the type of data and its usage within our services.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction:

  • Employing encryption for data at rest and in transit.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to evolving threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your information and details about its use.
  • Requesting rectification or erasure of inaccurate or incomplete data.
  • Restricting processing for specific purposes.
  • Data portability, allowing you to move or copy your data to another service.
  • Objecting to certain data uses, where legally valid.
  • Non-discrimination in our services based on your privacy choices.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to reasonable requests within a timely manner.

Changes to Policy

Therapy for Family Counseling reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For questions, comments, or data-related requests, please reach out to us:

We are committed to transparent practices and aim to provide prompt responses to all inquiries.